Flood Zone Disaster Recovery Solutions

Back in Business Program™
Commercial Priority Response

The Back in Business Program™ from Flood Zone Disaster Recovery Solutions gives commercial, industrial, and government properties priority response over non-members, with your property information on file before a loss.

There’s no cost to enroll and no obligation.
Lic. # CGC1525614 | MRSR2280 | LA 250909

Commercial, industrial & government properties only

Headquartered in Florida, serving nationwide

Priority over non-members

IICRC, NORMI & OSHA certified

What is the Back in Business Program?

Pre-loss priority response for commercial properties

The Back in Business Program™ is a pre-loss priority response program from Flood Zone Disaster Recovery Solutions, a 24/7 commercial damage restoration company headquartered in Florida, serving nationwide. Commercial, industrial, and government properties enroll before a loss, so property details are on file and members receive priority over non-members.

Developed over the last 10 years from customer interviews, what matters to property teams, and what works.

Related reading: What is a priority response program, and why does it matter?

Member benefits

Back in Business Program™ members get discounted annual pricing, receive priority over non-members when storms hit, and, at the Enhanced and Premier levels, pre-loss documentation of the property.

Why commercial properties need a pre-loss plan

Questions property teams ask us:

  • Lack of Preparation: How do we move from reacting to a formal plan?
  • Delayed Response: How do we keep small issues from turning into big ones?
  • Unknown Costs: How do we avoid cost surprises?
  • Communication Breakdown: How do we keep every vendor communicating?

How pre-loss planning reduces delay and damage

When moisture sits for more than 24 to 48 hours, damage compounds, and waiting on authorization can be costly. The Back in Business Program is a signed plan for who shows up, what they do first, and who approves it.

  • With pre-authorized services on file (Enhanced and Premier), our crews start the approved first steps without waiting on administrative sign-off.
  • Our crews follow IICRC S500-compliant mitigation protocols, with moisture mapping and photo and moisture reports your team can share.

Restoration crew staging rows of air movers and dehumidifiers from an equipment trailer for a commercial water damage job

Related reading: Post-loss consulting services

Program levels: Standard, Enhanced, and Premier

Level 1

Standard

  • What you sign: Basic Enrollment Agreement
  • What it does: Priority response over regular call-in customers and non-members
  • Includes: Enrollment and priority over non-members
  • Cost: No obligation.

Standard enrollment is just a signature away.

Level 2

Enhanced

  • What you sign: Enrollment + pre-authorization of one or more services
  • What it does: Pre-authorized services dictate initial recovery steps prior to a loss
  • Priority level: Higher response priority
  • Includes: Pre-loss documentation

Level 3 · Highest priority

Premier

  • What you sign: Enrollment + Pre-Authorized Services + Mobilization Authorization Contract
  • What it does: Mobilization and services authorized before a loss, minimizing recovery delays
  • Priority level: Highest level of priority response
  • Includes: Pre-loss documentation

Can my business get priority service before a hurricane hits?

You can get priority, not a guarantee. Members receive priority dispatch over non-members when crews and equipment are in demand, such as after a hurricane. The Enhanced and Premier levels raise that priority.

Priority over non-members.

See program terms.

Pre-loss documentation and the work we do

Pre-Loss Walk-Through

We walk your property with your team to identify obstacles that could delay emergency response or slow recovery: building access, equipment staging, utility shutoffs, and escalation plans. (Premier)

Property Readiness Snapshot

A report on your property’s current readiness, with recommended next steps. We review the findings with your team. (Enhanced and Premier)

Work We Do on Arrival

With the Pre-Authorized Services form on file (Enhanced and Premier), our crews can immediately start the first steps you approved: water extraction, drying, limited demolition, board-up, etc.

How to pre-arrange a restoration contractor before hurricane season

Hurricane season runs from June 1 through Nov 30. Enroll now so you’re ready to conquer future disasters.

To pre-arrange a restoration contractor before hurricane season and enroll in the Back in Business Program™, submit the form on this page to get started with the simple Enrollment Agreement.

1Sign the Enrollment Agreement

Complete the simple Enrollment Agreement to join.

2Provide Authorized Contacts

Provide a list of authorized contacts for each enrolled property: who can request service, who can sign contracts, and who receives project updates and invoices.

3Add Optional Authorizations

Add property details, pre-authorize emergency services (Enhanced), authorize mobilization (Premier), and customize with add-ons.

Optional add-ons: recovery plans, 3D mapping, and equipment standby

Optional add-ons build on any level for an additional fee and are never required to enroll. A Master Service Agreement (MSA) is available on request.

Customized Recovery Plans

Site-specific protocols built around your property and its risks.

3D Property Mapping

A digital record of your facility for documentation and estimating.

Equipment Retainage Packages

Dehumidifiers, fans, generators, and other equipment held on standby for you.

Building Systems & Structure Assessment

Assess building envelope, structural, HVAC, electrical, and plumbing conditions to identify risk points before a loss.


On-Site Training

Training and a response framework so your facility team can handle minor water incidents in-house.

Back in Business Program™ vs. a contractor on file vs. a typical emergency response plan

A contractor on file tells you who to call. An emergency response plan (ERP) adds pre-loss planning, and terms vary by provider. The Back in Business Program™ from Flood Zone Disaster Recovery Solutions puts building information and pre-authorized first steps on file, with priority over non-members.

Contractor on file Typical emergency response plan (varies by provider) Back in Business Program™
What it is A saved phone number A pre-loss agreement for priority dispatch A pre-loss enrollment program with three levels (Standard, Enhanced, Premier)
Authorization to start Often delayed Varies; some set authorization limits Pre-authorized first steps (Enhanced and Premier); plus Mobilization Authorization Contract (Premier)
Queue position First-come, first-served Priority account Priority over non-members
Cost to join Not applicable Varies by provider Standard enrollment is just a signature away. There’s no cost to enroll at any level (Standard, Enhanced or Premier). The Enhanced and Premier levels involve additional agreements.

Contractor on file

  • What it is: A saved phone number
  • Authorization to start: Often delayed
  • Queue position: First-come, first-served
  • Cost to join: Not applicable

Typical emergency response plan (varies by provider)

  • What it is: A pre-loss agreement for priority dispatch
  • Authorization to start: Varies; some set authorization limits
  • Queue position: Priority account
  • Cost to join: Varies by provider

Back in Business Program™

  • What it is: A pre-loss enrollment program with three levels (Standard, Enhanced, Premier)
  • Authorization to start: Pre-authorized first steps (Enhanced and Premier); plus Mobilization Authorization Contract (Premier)
  • Queue position: Priority over non-members
  • Cost to join: Standard enrollment is just a signature away. There’s no cost to enroll at any level (Standard, Enhanced or Premier). The Enhanced and Premier levels involve additional agreements.

Who the Back in Business Program is for

The Back in Business Program™ from Flood Zone Disaster Recovery Solutions is for commercial, industrial, and government properties only. It is not for residential homes.

  • Office & retail
  • Industrial & warehouse
  • Hospitality
  • Healthcare & senior living
  • Education & religious facilities
  • Government

Industrial facilities

Our teams train in industrial desiccant dehumidifier set-up, temporary generator set-up and power distribution, and OSHA HAZWOPER 40 for decontamination work.

Government and public facilities

Schools, houses of worship, and public buildings can enroll the same way.

Already have a restoration vendor? Enrolling gives you a backup for regional events.

Related reading: Commercial storm response services

Case studies from Flood Zone Disaster Recovery Solutions

Two real losses, with customer names withheld. One customer was not enrolled when the loss happened. The other had joined the Back in Business Program™ about five months before. Figures in the PDFs are approximate.

Not enrolled at the time of the loss

The Building Stayed Open

An HVAC failure released ethylene glycol into the underfloor electrical raceway of an occupied, multi-tenant office building. The office stayed open, with no building-wide shutdown.

Read the case study (PDF)

Enrolled about five months before the loss

Rapid Recovery After a Severe Multi-Floor Water Loss

A failed hot-water line at a resort caused a five-floor water loss during peak season. Floor plans, emergency contacts, and service authorization were already on file.

Read the case study (PDF)

Enroll your commercial property in the Back in Business Program

This form is not for emergencies. For an active loss call (844) 863-3279 (24/7).

Enroll your property

Just exploring? Choose “Just exploring” on the form. No obligation.

What happens next

  • We’ll follow up to review your needs.
  • We send the Enrollment Agreement for signature.
  • We confirm Authorized Contacts and basic information for each property.
  • The pre-loss walk-through and Property Readiness Snapshot come with the Enhanced and Premier levels.

Submitting this form starts an enrollment request. It is not a contract. Enrollment is completed by signing the Enrollment Agreement.

Back in Business Program FAQ

No. There’s no cost to enroll at any level (Standard, Enhanced or Premier), and no obligation. The Enhanced and Premier levels involve additional agreements.

No. Members receive priority over non-members, but enrollment does not guarantee response times or availability. Average crew on site: under 2 hours in Florida, under 6 hours nationwide. Averages, not guarantees.

Standard: complete the basic Enrollment Agreement for priority over non-members. Enhanced: pre-authorize one or more services to set initial recovery steps and receive higher response priority. Premier: sign both the Pre-Authorized Services form and the Mobilization Authorization Contract for the highest level of priority response.

Having a vendor on file tells you who to call. Back in Business adds your property information on file, a place in the priority line, and, at the Enhanced and Premier levels, pre-authorized first steps. Already have a restoration vendor? Enrolling gives you a backup for regional events.

Commercial, industrial, and government properties. The program is not for residential homes.

Call our 24/7 line at (844) 863-3279. Your property information is already on file, along with any pre-authorized steps.

Yes. Property managers and owners can enroll more than one commercial, industrial, or government property in the Back in Business Program™ from Flood Zone Disaster Recovery Solutions. Choose the number of properties to enroll on the enrollment form. A signed one-page Authorized Contacts form is required for each enrolled property, completed with the Enrollment Agreement.

Recovery starts before the loss.

A better plan. A faster recovery.

Enroll your commercial, industrial, or government property in the Back in Business Program™.

Related reading: Commercial hurricane prep checklist

Back in Business Program™ members receive priority response over non-members. Enrollment alone does not create an obligation to perform services or guarantee acceptance of assignments, response times, or availability. An executed Work Authorization and Agreement for Services Contract is required for each project. No obligation. Add-on services require an additional fee. Commercial properties only.

Lic. # CGC1525614 | MRSR2280 | LA 250909